Shipping policy

Shipping Policy

Thank you for shopping with That Blind Homesteader!

Many of our products are made to order especially for you. Because of this, please allow time for both production and shipping when placing your order.

Processing & Production Times

Most orders require a production period before they are shipped. Production times may vary depending on the product, order volume, and time of year. Estimated delivery information will be provided when available during checkout.

Please note that production time and shipping time are separate.

Shipping

We currently ship within the United States.

Shipping rates and available delivery options are calculated and displayed at checkout when applicable. Delivery times are estimates and are not guaranteed.

Once your order ships, tracking information will be provided when available.

Multiple Packages

Some orders may contain products produced or fulfilled from different locations. Because of this, items from the same order may occasionally arrive in separate packages or on different days. Don’t worry, your other goodies may simply be taking the scenic route.

Shipping Delays

Once a package has been transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur. We appreciate your patience when unexpected delays happen.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the delivery address.

Additional costs resulting from an incorrect or incomplete address provided at checkout may be the customer’s responsibility.

Lost or Missing Packages

If your tracking information indicates that your package may be lost in transit or your order has not arrived within the expected delivery window, please contact us through our store contact form with your order number.

If tracking shows your package as delivered but you cannot locate it, please check around your delivery location and with household members, neighbors, or your local carrier first. If you still cannot find it, contact us and we’ll help determine what options may be available.

Questions About Your Order?

Please contact That Blind Homesteader through our store contact form and include your order number so we can help.